Customer account creation plan
Activation of the Preliminary Account in Case of Document Non-Compliance
- If the documents are not compliant or incomplete, you will receive a notification via your mobile asking you to send the additional documents via mobile. Once these documents are submitted via mobile, they will be received by the bank, which will verify their compliance For a User Who Does Not Have All Their Documents During the Creation of the Preliminary Account
- If, after verification, the documents are compliant, you will receive a message instructing you to bring the physical documents.
- If, after verification, the documents are compliant, your account will be activated. After the activation of your account, your subscription will also be activated, and you will be able to benefit from the services offered. Otherwise, you will need to repeat the process until the account is fully created.
