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How To Manage Loan Account Disbursment

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Loan account applications that have been approved can be disbursed to a negotiable payment type (e.g., Cash, Check, M-Pesa) or to a saving account linked to the loan application. When a loan account is disbursed, its status changes from Approved to Active.

A disbursement made in error can be undone. When a disbursement is undone, the loan account status changes from Active to Approved.

When a loan is disbursed, Phenix will check the Product Mix rules to ensure that the loan account being disbursed is allowed to be active with other active loan account types. If a conflict is identified, the loan account cannot be disbursed as long as the conflicting loan is active.

To disburse a loan account to a negotiable payment type

Locate the loan account by navigating to it through the client or group that holds the loan account.

  1. Locate the loan account by navigating through the client or group that holds the account.
    Select Disburse from the hamburger menu.
    Select the Disbursed on date using the calendar pop-up.
    Accept the default Transaction amount or enter a lower amount.
    Select the Payment type from the list.
    Click the radio button to display payment details.
    Enter any relevant notes.
    Click Submit.

The loan account will be disbursed and the loan account status updated to Active.

To disburse a loan account to a saving account

Locate the loan account by navigating to it through the client or group that holds the loan account.

  1. Select Disburse to Saving from the action bar.
  2. Select the Disbursed on date from the calendar pop-up.
  3. Accept the default Transaction amount or type a different amount less than the default amount.
  4. Type any relevant notes.
  5. Click Submit.

The loan account will be disbursed and the loan account status updated to Active.

To Undo a Loan Account Disbursement

  1. Locate the loan account that received the disbursement by navigating through the client or group that holds the account.
  2. Select Undo Disbursal from the hamburger menu.
  3. Type any relevant notes.
  4. Click Submit.

The loan account disbursement will be reversed and the loan account status updated to Approved.

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